General FAQs
We offer three types of painting kits, each designed to cater to your specific needs. Choose from:
– WITHOUT FRAME KIT, includes linen canvas, paints, brushes and color guide.
– DIY FRAME KIT, includes DIY frame, linen canvas, paints, brushes and color guide.
– ASSEMBLED FRAME KIT, includes assembled frame, paints, brushes and color guide.
The included paint pots are carefully measured and should be enough to cover the entire picture, but we recommend using them with care to avoid running out.
The painting kit is equipped with acrylic paint which is known for their vibrant colors and long lasting durability.
Art of paint by numbers kit uses only non toxic, water based acrylic paints that are safe for use by adults and children alike.
Paint by number kits are perfect for all ages. With a wide range of designs to choose from, you can choose the one that fits your style and preferences.
Orders and shipping
We typically process orders within 2 to 3 business days for normal painting kits. However, if you opt for a customized painting kit, it may take a little longer to process.
This is because we take extra care to ensure that the customizations are exactly as per your requirements.
The estimated delivery/shipping time for the paint by numbers kit is 14 to 15 business days, so you can start creating your masterpiece in no time! However, there are chances of delays in case of unfavorable circumstances.
We do not offer express shipping, we ensure that your product is shipped out at the earliest and arrives at your doorstep safely and securely.
As for international shipping, we offer free shipping worldwide. So, you can indulge your creative side no matter where you are in the world.
To stay updated on the progress of your delivery, you can easily track your order by visiting the order page or by sending an email to our support team at [email protected] and we’ll get back to you promptly.
To make purchasing easy and convenient, we accept a variety of payment methods. Our site is 100% safe and qualified by Stripe, so you may use a card without any worries.
Returns and exchanges
We strive to ensure our customers receive the best possible experience. In the unlikely event of an issue from our end, we offer refunds or returns. Rest assured, we are committed to providing 100% customer satisfaction.
In that case, don’t hesitate to reach out to us immediately. All you need to do is share a video or photo of the damaged product, and we will take care of the rest.
If you need to cancel your order, you can do so within 24 hours of placing it. Please note that we cannot cancel orders that have already been fulfilled.
Discounts
As a special offer for our first time customers, we’re offering a 10% discount on your first paint by numbers kit. Start your artistic journey today by just simply using the code 10OFF at checkout and get a 10% discount.
Although the kit is already affordably priced, please kindly note that only one discount or promo code can be used per order.
If you buy 2 paint by numbers kits, you can get 1 at 40% off, making it a great deal for art enthusiasts and beginners. The discount adds even more value to the already affordable price, allowing you to get the most out of your artistic experience.
Yes, we offer discounts for paint by numbers kits from time to time. Please sign up for our newsletter or follow us on social media to stay up to date on any current promotions.
Yes, some of our discounts are time limited and may expire after a certain period. Please check our website or contact our customer support team for more information on specific offers!
Some discounts may have specific terms and conditions or may be limited to certain products or purchase amounts. Please refer to the details of each discount for more information.
